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Lipscomb University Expands Use of Rapid Insight Software Solutions with Bridge

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Lipscomb Alumni Auditorium

Rapid Insight’s Bridge enabling Tennessee higher education leader to increase productivity of IR department, promote data-informed decision making

April 2, 2019 — Rapid Insight, an analytics software solutions company, today announced that Lipscomb University is leveraging Bridge, the company’s newest element of the Rapid Insight platform, to save time and increase productivity of its Institutional Research (IR) department.

Lipscomb University, one of the fastest-growing private doctoral universities in the nation located in Nashville, Tennessee, is a long-standing customer of Rapid Insight who originally adopted Construct and Predict to improve student retention programs using predictive analytics. The university needed a tool to help them identify which students were most at risk of leaving the institution in order to intervene earlier and more effectively. Over the past six years, the university has set records for retention and for four, five, and six-year graduation rates of first-time freshmen. These improvements in undergraduate retention from 2011 levels have generated (and will continue to generate) at least $18 million in additional tuition and fees revenue for the university over the life of those freshman cohorts.

Based off the initial success of Construct and Predict, Lipscomb University expanded their investment to include Bridge in the summer of 2018. The university needed a means of visualizing and sharing data in a more interactive way to reduce the volume of ad hoc requests received by IR from other departments.

Bridge is a cloud-based software platform that enables researchers to build dashboards and share responsive reports throughout their organization. Users with little data experience can easily make sense of data and learn from it. “Bridge is the newest addition to the Rapid Insight platform, and we’re excited to see the positive impact it’s making for higher education leaders like Lipscomb University,” said Brett Austin, CEO of Rapid Insight. “By decentralizing analytics, Bridge helps organizations promote data-informed decision making and ultimately deliver a better student experience.”

Lipscomb University now has 70 users of Bridge. “Put simply, Bridge is the public face of Institutional Research at Lipscomb University,” said Matt Rehbein, Director of Institutional Research in the Office of the Provost. “It allows me to create nodes of institutional research all across the organization, bringing self-service reporting and basic analytics to key decision makers.”

With the addition of Bridge, IR at Lipscomb University has been able to exponentially increase its service to other departments. IR can share data and reports with Provost Office colleagues, deans, and department heads, enabling them to create their own charts or drill down into the data that matters most to them. Bridge has greatly increased the number of decision makers IR is able to serve—while reducing the volume of ad hoc requests. The Rapid Insight platform also provides the visualization tools the university requires without adopting an expensive BI platform.

The Rapid Insight platform has helped Matt improve communication with other departments and position IR as a trusted, vital source of information on campus. “When I joined Lipscomb University eight years ago, I set out to build bridges with other business units and improve the reputation of the IR department. The platform helped me accomplish this mission. The tool expanded my ability to say yes to projects—and even gave me the confidence to be proactive and take on new responsibilities,” said Matt. “The platform by Rapid Insight has been a game changer for the IR department at Lipscomb University.”

Additional Resources

About Rapid Insight

Rapid Insight is a self-service analytics software company founded in 2002 with a mission to provide professionals of all skill levels with the simple, intuitive tools they need to turn raw data into actionable information. Today, the company offers a growing portfolio of solutions within the Rapid Insight analytics platform, including Construct, Predict, and Bridge. The platform enables thousands of users worldwide to easily prepare data, build predictive models, and perform advanced data analysis. Headquartered in Conway, New Hampshire in the foothills of the White Mountains, Rapid Insight embodies the adventurous and resourceful spirit of the region through its commitment to delivering innovative technology backed by best-in-class customer service. To learn more or download a free trial of the award-winning Rapid Insight platform, visit

About Lipscomb University
Lipscomb University is one of the fastest-growing private doctoral universities in the nation. Founded in 1891 and located in the heart of Nashville, Tennessee, Lipscomb is a Christian liberal arts institution with nationally recognized academic programs, small class sizes, intentional faculty, international study opportunities, and faith-integrated experiences and curriculum. Lipscomb University currently supports more than 4,600 students across graduate and undergraduate programs, as well as over 1,000 employees (including part-time faculty). To learn more or request additional information, visit

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